Privacy policy

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Privacy policy

Sunleaf, located in Gorinchem (The Netherlands) at Avelingen-West 50, 4205 MV, is responsible for the processing of personal data as shown in this privacy statement.

Contact Information

Sunleaf
[Sunleaf Original Teas]
info@sunleaf.nl

Personal data that we process

Sunleaf processes your personal data because you use our services and/or because you provide them to us yourself. Below is an overview of the personal data that we process:

  • First and last name
  • Email address
  • Information about your activities on our website

What is personal data?

Personal data is all data that can be traced back to a person. Examples include names, addresses, telephone numbers, and account numbers. Sometimes we aggregate or anonymize personal data so that it can no longer be traced back to individuals.

What personal data do we collect and what do we use this data for?

Personal data can be divided into categories. We use name, address, and contact details. These include first names, initials, last name, gender, address, zip code, place of residence, email address, telephone number, and date of birth. We use this data for the following purposes:

  • To send requested (free) downloads or to deliver an order via our website.
  • To process your order and inform you about its progress.
  • To process your registration for our mailing list.
  • To communicate with you by sending digital newsletters.
  • To communicate with you about your request for an introductory meeting or interest in one of our services.
  • To answer your questions by telephone or email.
  • To conduct research into the quality of the services provided by Sunleaf.
  • To respond to messages received through customer service.

The processing of this data is necessary for the execution or conclusion of an agreement or to comply with a legal obligation.

Cookie statement

Sunleaf uses Google Analytics cookies for website measurements. This only shows which pages are visited. No statistics or data are stored about the visitor.

Do we share the data with other parties?

Sunleaf never shares personal data without permission unless required by law. We only pass on the information you provide to third parties if this is necessary for the delivery of the products ordered or services requested by you. This includes, for example, a postal company that collects, transports, and delivers mail. These organizations only receive the necessary information, such as the address and possibly a telephone number or email address for making an appointment.

Sunleaf ensures that the data exchange falls within the legal framework. This includes taking organizational and technical measures to assure customers that privacy is guaranteed.

How we protect personal data

Sunleaf takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you believe your data is not properly secured or there are indications of misuse, please contact our customer service or via info@sunleaf.nl.

How long we keep personal data

Sunleaf does not store your personal data for longer than is strictly necessary to realize the purposes for which your data is collected.

View, modify, or delete data

You have the right to view, correct, or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Sunleaf, and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization named by you.

You can send a request for access, correction, deletion, or data transfer of your personal data, or request to withdraw your consent or object to the processing of your personal data, to Sunleaf. To ensure that the request for access has been made by you, we ask you to send a copy of your proof of identity with the request.

Please make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

Sunleaf would also like to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do so via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons.